Help for Guests


If you are requesting new features, please see our Features page.
If something that already exists is not working, please let us know here.

About This Page

We can provide help with this site/app, and fix issues with these pages. But we cannot help with details related to a specific location. For example:

We can:

  • Change text
  • Change colors
  • Fix issues with missing locations
  • Add fields to forms
  • Remove abuse

We cannot:

  • Improve local internet access
  • Find better pictures
  • Contact location owners
  • Find maps of indoor locations
  • Detect if a facility has closed

So … What’s on your mind?

Summary and Detail information are required: Of course, right?
Email address is optional: If we don’t have your email address we can’t ask for detail, and we might not be able to fix the problem. If you are logged-in then we already know how to contact you.
City/State is optional: It helps us to understand if this site is not working in specific regions, or if there are location-specific reasons that it cannot be used.

Help Form

We really do apprecate that you are taking your time to contact us, and we’ll do the best we can to continue improving our service!